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History of Maison Alexandre de Paris
"We decided on values because we refuse to move overseas. We wanted to preserve the best of our French culture: unique know-how and rare skills."
Fabienne Bailly & Sébastien Bailly, Founders of Maison Alexandre de Paris
History of Maison Alexandre de Paris
"We decided on values because we refuse to move overseas. We wanted to preserve the best of our French culture: unique know-how and rare skills."
Fabienne Bailly & Sébastien Bailly, Founders of Maison Alexandre de Paris
Recognizable by the golden A seal, each Alexandre de Paris hair accessory is certified as handmade in France. Its quality is ensured by thorough quality control, which includes sorting out mismatched parts, inspecting the maintenance of pearls and crystals, and verifying the correct function of the clasp.
Many steps are often required to produce a single piece, whose noble materials (acetate, crystal, silk, velvet, fur) are carefully outsourced only in Europe.
To bring to life one of the iconic pieces of Maison Alexandre de Paris, the Camélie, made of cellulose acetate, the heart of which is set with Swarovski crystals, it takes at least one full year of training in production and 8 steps: manual layering, semi-automatic cutting of two-tone material, heat curving, old fashioned polishing, in barrels up to 48 hours, final hand polishing, crystal or pearl potting and petal mounting on A-sealed base.
FAQ
Our hair accessories are the result of more than 50 years of experience and tradition of the Alexandre de Paris brand, founded in 1971. This is what makes them special:
Handmade art
Each product is handcrafted by French artisans, guaranteeing the highest quality and individuality.
Safe and natural materials
We use ecological cellulose acetate, which is gentle on hair and nature. The accessories are decorated with pearls and Swarovski crystals, also gilded with 24-karat gold, which adds to their sophistication.
Heritage and innovation
For more than 50 years, Alexandre de Paris has been inspiring women by creating fashion trends in hair accessories. Our products are not just jewelry, but an expression of style and taste.
Exclusivity and originality
Our accessories are unique and not mass-produced, allowing you to emphasize your individuality.
Attention to every detail
Each piece is thoroughly tested to meet the high standards we place on our products.
When you choose Alexandre de Paris, you are not just buying an accessory, but a unique work of art that will emphasize your style and personality.
Alexandre de Paris organizes sales promotions throughout the year. In order to always be up to date, we recommend that you subscribe to the newsletter.
If your order is not eligible for a promotion, please check the terms and conditions of the promotion to ensure that the item you ordered has not been excluded from the promotion.
If you believe your item was not among the exceptions, please check that the order was shipped within the validity period
promotional event.
If you need further support, please contact us via email: alexandredeparis.prague1@gmail.com .
It is not possible to cancel the order on your personal account, but you have the option to reject the package upon delivery. The carrier will return the cargo to our warehouse free of charge. Once the goods arrive at our warehouse, you will receive a confirmation email and we will refund you in full using the same payment method you chose.
For security reasons, M&S Beauty Accessories Prague s.r.o. does not offer the possibility to save credit card data. The data is immediately transferred to the company's partner systems for the purpose of processing the payment.
If you feel someone has tried to misuse your credit card, act immediately. Follow your credit card issuer's instructions to contact customer care.
Information provided to M&S Beauty Accessories Prague s.r.o. will not be forwarded to any third party under any circumstances.
The company M&S Beauty Accessories Prague s.r.o. uses cookies to modify the offer of products and services. This allows the online store to recognize your browser and thus offer you services that better suit your needs. Cookies can be turned off at any time in the browser.
If the shipment is already on its way, it is not always possible to change the address or the delivery date. To make such a change, visit the carrier's web portal. In some cases, it may be possible to change these instructions and choose the delivery that suits you best.
To track your shipment, check your shipping confirmation email.
If the package's tracking information says it has already been delivered, check to see if it has been picked up by someone else at your address. The shipment could possibly have been left with one of the neighbors.
Otherwise, look for a delivery attempt notification. You might have it in your mailbox.
If you cannot find the shipment, please contact customer care. Have your order number and tracking number ready.
Products purchased online and returned by post cannot be exchanged. All returned products will be refunded via the original payment method. Place a new online order for the correct product.
The company M&S Beauty Accessories Prague s.r.o. offers a complete legal warranty on goods. The warranty is valid for 1 year from the date of purchase and covers manufacturing defects and material defects that occur during normal wear and use of the product. Any defective product within the warranty period will be reviewed and assessed by our technical experts. Depending on the circumstances, the product will be repaired, exchanged for the same product or replaced with a product of comparable value. In the event of a replacement, M&S Beauty Accessories Prague s.r.o. unfortunately cannot guarantee that customers will receive the exact same product or design. M&S Beauty Accessories Prague s.r.o. is not obliged to repair, replace or replace any goods which, in the opinion of the company, have been the subject of an accident, normal wear and tear, rough handling, personal modifications, attempted repair, negligence or inappropriate use. If the product is not covered by the warranty conditions of M&S Beauty Accessories Prague s.r.o., the company can offer a repair for a fee. Please note that a defective product can only be repaired in the following cases:
1. Loss of SWAROVSKI™ crystal.
2. Peeling off part of the product.
3. Lost or broken spring or metal cap.
4. Spare parts are still available (they usually aren't if the jewelry has already been discontinued).
If you wish to exchange or repair the product, please send it by post to ALEXANDRE DE PARIS. Return shipping costs will in any event be prepaid and therefore paid by you and remain your responsibility (unless the goods are found to be defective on receipt or unless ALEXANDRE DE PARIS made an error in sending the goods).
To return one or more accessories, fill out the Claim Form and send the package to the following address:
ALEXANDER DE PARIS
Nebovidská 459/1
118 00 Mala Strana
Prague